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Orders and delivery
Phone or app orders, with a route sheet for delivery.
Order taking
- Phone orders with the customer record
- App orders
- Orders from households and businesses
- Repeat order based on the last one
- Orders scheduled by delivery day
- Cutting and preparation notes per item
- Orders in estimated kilos
Picking
- Picking list by day and by delivery run
- Each order item weighed and labeled
- Amount adjusted to the actual weight
- Shortages and substitutions recorded
- Orders ready to dispatch
Delivery
- Route sheet by driver and by zone
- Orders assigned to the route sheet
- Delivery sequence by address
- Delivery zones and days
- Delivery fee by zone
- Delivery note or invoice that travels with the order
Delivery and settlement
- Order status through delivery
- Confirmed deliveries and rejections
- Cash on delivery
- Driver settlement on return
- Orders delivered on account
Next step
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